FAQ + Shipping

Do you offer international shipping? 

Yes! We ship most of our items free domestically and internationally. 

When will my order arrive?

All orders are processed within two days of order receipt. All domestic United States orders have shipping times of 6-12 business days. All international orders have shipping times of 8-16 business days based on the location of the customer. You can track your order through the 17track.com app or directly through the Shopify app.

How do I track my package?

Once your order is processed, we will send you an email with your tracking number. You can track your order day-to-day using the ''Track Order" page on our website! If you can't find your tracking number, feel free to send us an email!

Any more questions?

Our support team is ready to help! Just send us a message at cozyplushes@gmail.com and we'll get back to you within 24 hours.